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Sales / Customer Service / Design Assistant

Sales / Customer Service / Design Assistant

Sales / Customer Service / Design Assistant

Full Time / Part-Time

$15-$20 per hour 

Job Description:

This is a sales and customer service position with some design assistance.

This position is perfect for someone that wants to learn the business side of a creative industry.

The candidate has experience with customer service. They are comfortable with making cold calls and following up with customers. They are able to coordinate with vendors to create accurate quotes for customers. They would be able to learn, then communicate print industry terms and practices to someone with little or no knowledge of the print industry.

They have some familiarity with the Adobe Suite, specifically Photoshop, Illustrator, and InDesign. The candidate is also familiar with MS Word and Excel. 

They have problem-solving skills. They understand that they are part of a team working towards the common goal of growing the business. They take the initiative to accomplish a task for the good of the business, even if that task is not necessarily “their job.”

Sales Related Tasks:
-Speaking with customers over the phone
-Creating Quotes
-Coordinating with vendors
-Following up with customers on quotes
-Making cold calls (in person when safe/able)
-Following up with customers that haven’t ordered in a while

Design Related Tasks:
-Set up customer files for print (add bleed and crop marks)
-Link images and fonts in InDesign file
-Package files in InDesign
-Convert rastor image to vector image
-Convert text to object in Illustrator
-Creating social media posts on a regular basis

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